I have submitted a quote for a rental. When will I hear back?

Generally, the insurer makes a decision 1 to 2 business days after the rental offer ends. But it can take longer if the insurer is unable to confirm the rental right away.

While you wait, try to keep your accommodation reserved. We understand that you might be unable to do so for more than a few days. In this case, rest assured - you won't be penalized if you lease your place to someone else, as long as you withdraw your quote before the booking is confirmed.

For more information:

If I submit a quote for a rental, can I later back out?

Once your quote is submitted, keep an eye on your inbox. You will receive a response by email. You can also view your quote's status in the 'My rental offers & bids' section of your dashboard.

Yes. You will receive a response no matter what.