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For claim adjusters

Learn more about how to find a temporary home on the Sinistar platform.

Before you request

Finding an accommodation

Here's how to find a temporary home on the Sinistar platform.

Where are the prices of the accommodations?

See how to find the prices of the accommodations on the Sinistar platform.

Understanding listings

Here's what you can find in Sinistar listings.

Can I contact a host before renting their accommodation?

Here's when you can contact your host.

Can I visit the accommodation before booking it?

Here's what you need to know about visits.

Requirements & Accessibility

Do the accommodations allow children?

Here's what you need to know about family-friendly accommodations.

Are pets allowed in the accommodations?

Here's what you should know about pet restrictions.

Service animals

Find the answers to the most common questions about service animals.

How do I find accessible housing (reduced mobility)?

We can provide you with accessible accommodation based on your needs.

What if no accommodation meets my needs?

Here's what to do if you can't find what you're looking for.

Requesting a stay

Understanding bids

Here are the answers to the most frequently asked questions about quotes.

Requesting a quote online

Need help completing your online quote request? Read on for step-by-step instructions.

How to request a quote

Find out how to get started and what information to provide.

Can I request a quote if I don’t know my relocation dates?

Find out how to choose your arrival and departure date.

How much time do hosts have to respond?

Here’s what happens after you submit your request.

How to follow your quote request status

Here’s how to stay informed about your request.

Once I have chosen an accommodation, do I have to tell my insurer?

Notify your claims adjuster before signing the relocation contract.

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